2020 Cancellation Frequently Asked Questions

You will receive a full credit that can be applied toward registration for the 2021 NBJ Summit and/or to the digital sessions we will be hosting in July. You will receive email communication in the next few days with more information regarding the registration credit process.

No. Acting on behalf of Informa as the official hotel provider for the NBJ Summit 2020, following this cancellation announcement onPeak has been instructed to not proceed with processing hotel reservation(s). Credit cards submitted with onPeak hotel reservations will not be charged and no further action is required from any guests at this time. If you booked directly with a hotel or through a third-party agent, please reach out to them. 

Please contact your airline directly for cancellations/refund information. New Hope Network is not responsible for costs related to NBJ Summit travel.

We are moving quickly toward a plan that will bring the NBJ Summit community together digitally during the week of July 27 for high-caliber content and special virtual networking with the latest technology platforms. While digital won’t be the same as convening in person, we know we can deliver valuable content, data and insights as well as small-group and one-on-one networking opportunities in an engaging format. We will offer this a way that allows you to register for all our digital sessions or for only those parts that most interest you. We ask that you lean into digital with us and invite your team members who might not typically be able to participate in the NBJ Summit to join us as well.


Do you have a question that is not listed? Please email us at [email protected].